Major code: 5026 Business, Engineering, and Information Technologies Division Computer Science and Information Systems Department
The catalog in force is assigned to students based on the academic year they first applied to the college, and changes only when students change their major or request the change in writing. Refer to Policy No. 3357:15-13-28.
2026-27 Catalog
Effective Summer 2026
Some courses listed within the program may require a prerequisite or co-requisite.
Pre/Co-requisites will be listed within each course hyperlink below.
Refer to Policy No. 3357:15-13-04 and 3357:15-13-05
| Code | Title | Hours |
|---|---|---|
| Technical | ||
| CIS126 | Fundamentals of Information Systems | 3 |
| CIS224 | Advanced Help Desk | 3 |
| CPD123 | Structured Query Language | 3 |
| NET120 | PC Upgrading and Maintenance | 3 |
| NET118 | Network Basics | 3 |
| or NET121 | Introduction to Computer Networking | |
| NET131 | Microsoft Client Operating System | 3 |
| NET244 | Microsoft Networking I | 3 |
| Non-technical | ||
| SSC101 | Student Success Seminar | 1 |
| CIS121 | Help Desk and Computer Support Concepts | 3 |
| CPD121 | Data Modeling Database Design | 3 |
| MTH118 | Quantitative Reasoning | 3 |
| Total Hours | 31 | |
Students completing this certificate may be eligible to also receive a Management Information Systems – Help Desk and Computer User Support Career Enhancement Certificate (5030).
The classes in this certificate also apply toward the completion of a Computer Technology – Help Desk/Computer Support Specialist Major (5011).
Full-time Student Advising Notes
Academic Advising
Students should make an appointment to see their advisor before registering for classes each semester. They should have prepared a completed registration form, including courses they wish to take, prior to this meeting.
Course Sequence
The semester-by-semester listing below provides the normal scheduling option for students seeking a one-year certificate.
| First Summer Semester | Hours | |
|---|---|---|
| SSC101 | Student Success Seminar | 1 |
| MTH118 | Quantitative Reasoning | 3 |
| CPD121 | Data Modeling Database Design | 3 |
| Hours | 7 | |
| First Semester | ||
| CIS121 | Help Desk and Computer Support Concepts | 3 |
| CIS126 | Fundamentals of Information Systems | 3 |
| NET120 | PC Upgrading and Maintenance | 3 |
| NET118 or NET121 |
Network Basics or Introduction to Computer Networking |
3 |
| Hours | 12 | |
| Second Semester | ||
| CPD123 | Structured Query Language | 3 |
| NET244 | Microsoft Networking I | 3 |
| CIS224 | Advanced Help Desk | 3 |
| NET131 | Microsoft Client Operating System | 3 |
| Hours | 12 | |
| Total Hours | 31 | |
Program Learning Outcomes
This program is designed to prepare students to demonstrate the following learning outcomes:
-
Understand the foundational concepts of computer networking, including the OSI and TCP/IP models, and the role of each layer in network communication.
-
Design, implement, and configure various types of networks, including LANs, WANs, and wireless networks, using industry-standard tools and protocols.
-
Analyze and troubleshoot networking protocols, including TCP, UDP, HTTP, and DNS, utilizing tools like Wireshark for packet analysis.